Returns and Refunds Policy

Thank you for buying a service or product at Executive-Image-Consulting, LLC (“us”, “we”, or “our”), www.executive-image-consulting.com.

Digital products

We issue refunds for digital products within 3 days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Individual consultations

If you have to cancel an appointment, you have to call Executive Image Consulting, LLC and send a written cancellation note to say-hi@executive-imageconsulting.com. Cancellations are accepted up to 72 hours prior to your scheduled appointment. Any cancellations less than 72 hours of the appointment will incur a 50% cancellation fee. You shall book your appointment within 3 months after purchasing. If you are not able to schedule your appointment within 3 months you’ll receive a gift certificate with the same value redeemable for any of my services then offered on our website. There are no refunds possible. Services are not refundable for any reason. No exceptions.

Speaking engagements

If the event has to be postponed or canceled,you have to call Executive Image Consulting, LLC and send a written cancellation note to say-hi@executive-imageconsulting.com. Executive Image Consulting, LLC will try to rebook the program on a mutually convenient date. Cancellation up to 8 weeks prior to event 50% of speaker fee. Cancellation within 4 weeks prior to event 100% of speaker fee. Executive Image Consulting, LLC may only cancel due to extreme emergency or illness, in which case a suitable replacement will be found, or the event rescheduled on a mutually convenient date.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us.

Last updated: August 18, 2016